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RESUME
Career
Summary
Before becoming an independent contractor.
I worked as the Webmaster of the New York Metropolitan Transportation
Authority. I came to the MTA from my position as Webmaster for the
New York City government. I worked for the Mayor’s Office of New
York City under three administrations, as well as at the Department
of Information Technology. At DoITT, I was one of the founders of
the New York City website, NYC.GOV, and at the Mayor’s Community
Assistance Unit, I managed all aspects of information technology,
including the development of the City’s phone help system. I also
created and maintained three major sites on a freelance basis, as
well as a number of smaller ones. Previously I was an editor/writer
for major U.S. and British publishers.
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| May
04—Present
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President
Ibis Network
Design,
create, maintain, host various websites. See ibisnetwork.com
for details.
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| Mar
98—May 04
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Webmaster
Metropolitan Transportation Authority
http://mta.info
- Supervised
staff of 20 at five MTA agencies—New York City Transit, Long Island
Rail Road, Long Island Bus, Metro-North Railroad, Bridges &
Tunnels—in establishing the website as an integral part of the
MTA communications system.
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In 1999 and again in 2002 designed new look and structure for
site to satisfy customers and maintain MTA identity.
- Directed
all content production at headquarters and at its agencies.
- Coordinated
on-line mapping projects.
- Worked
on project to provide tourist information for both residents and
visitors.
- Collaborated
with agency staff to provide timely and accurate information to
public during all emergencies. Coordinated round-the-clock updates
of maps and service notices after September 11, 2001.
- Supervised
MTA intranet.
- Shepherded
agency ecommerce initiatives, such as Metro-North’s Webticket
and online Mail&Ride, through MTA approval process.
- Served
on selection committees to award major capital projects.
- Presented
papers on website management at APTA and other conferences.
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| Mar
96—Mar 98
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Director
of New Media Technology
City of New York
http://nyc.gov
Leader
of team that developed the City of New York’s Web page.
- Managed
five staff, and supervised daily uploads from 70 separate city
departments.
- Designed,
created and maintained major areas of site, including the Mayor’s
home page. Wrote “Style Guide.” Coordinated department users and
technical staff in production of website applications.
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| Feb
86—Feb 96
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IT
Director
Office of the Mayor, City of New York
- Managed
computers at Community Assistance Unit (CAU), Mayor's Action Center
(MAC), and 59 remote Community Board offices throughout the city.
- Supported
300 users in all aspects of mainframe, microcomputer and local
area network purchase, maintenance, use and training.
- Designed
and installed City’s FAQ interactive voice system.
- Hired
and supervised trainer/technicians, outside maintenance technicians
and programming consultants.
- Planned
and led training sessions in mainframe and PC applications.
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| Sep
68—Feb 86 |
Writer/Editor
Time-Life
Books, Marshall Cavendish, Harry Abrams, and other major publishers,
New York and London
- Edited
and wrote for books and magazines on range of topics from science
and history to anthropology and sports.
Community
Activist
Various
Groups
- In
New York City, presided over school PTAs and local park support
groups. Active in block associations and School Board politics.
- For
three consecutive years coordinated annual three-day international
Antiquarian Book Fair.
- Currently
managing 100-acre 30-unit upstate bungalow colony.
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| EDUCATION
- University
of Nottingham, England. B.A., 1968. Major: history; minor, politics.
- Graduate
study at Baruch College in Computer Business Systems.
CITIZENSHIP
- Received
United States citizenship September 22, 1982.
REFERENCES
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